Frequently Asked Questions
Everything you need to know about your Midwest Airbrush Supply Co orders.
How long does shipping take within the Midwest?
Most orders are processed within 24 hours. Shipping to the Midwest typically takes 1-3 business days, while nationwide shipping ranges from 3-7 business days depending on your location.
Do you offer international shipping for airbrush equipment?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for paints and needles?
Due to the sensitive nature of the products, paints must be unopened and seals intact for a return. Airbrush needles and nozzles can be returned within 30 days if they are in their original, unopened packaging.
Are the airbrushes sold on your site covered by a warranty?
Yes, all airbrushes from brands like Iwata, Harder & Steenbeck, and Badger come with their respective manufacturer warranties. We can assist you with the documentation needed for any warranty claims.
Can I change or cancel my order after it has been placed?
If your order has not yet entered the shipping phase, we can modify or cancel it. Please contact our support team immediately at [email protected] for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.